Parallels RAS

Introduction

Multi-factor authentication (MFA) is an extra layer of security used when logging into websites or apps to authenticate users through more than one required security and validation procedure that only they know or have access to. Security Assertion Markup Language (SAML) is a protocol for authenticating to web applications. SAML allows federated apps and organizations to communicate and trust one another’s users.

Acceptto™, as a SAML provider, improves the user login experience for Parallels RAS users with smart convenient MFA.

Pre-Requisites

1. An Acceptto account with a configured Identity Provider and LDAP Agent (See this page for the instructions).
2. A user with administrative privileges for the Parallels RAS server and console.

(Note : Visit Parallels website for implementation of the Parallels RAS server.)

Configure Parallels RAS as SAML Service provider

1. Download the SAML metadata and certificate for your organization from Acceptto.

   Metadata Download at https://sso.acceptto.com/<myorganization>/saml/download/metadata or view at https://sso.acceptto.com/<myorganization>/saml/metadata

   Certificate Download at https://sso.acceptto.com/<myorganization>/saml/download/cert

2. Log into your Parallels RAS server and open the RAS console. Then, navigate to Connection > SAML and click the + sign.

   

3. In the Add Identity Provider wizard, fill in the fields as below and click Next.

   • Name - an optional name like Acceptto
   • Use with Theme - choose Default
   • Import Published Idp metadata - insert the Acceptto’s Metadata URL

   

4. You will see the imported information on this page. Click Finish.

   

5. Click Apply on the SAML page.

   

6. Right click on the Acceptto SAML connection and select Properties.

   

7. Go to the SP tab and note these URLs for configuring the Acceptto application in the next section.

   

8. Go to the Attributes tab, select the last item which is called Custom and change the SAML Attributes to “emailaddress”. Click on OK, and then Apply.

   

Acceptto SAML Configuration as Identity Provider (IdP)

1. Login to the Acceptto Dashboard with an administrative account and go to Applications.

2. Create a new application by selecting the Create New Application.

   

3. In the New Application form, enter the following values under the General tab:

   • Name - The application name displayed in the admin panel and application portal and used for push notifications and audit logs (e.g. Parallels)
   • Type - Select "SAML Service Provider" from the options
   • Out of Band Methods - Select the allowed methods for approving MFA requests
   • Message for MFA Requests - Enter the user-facing message for Push, SMS, and email MFA requests (optional)

   

4. Under the SAML Service Provider Configuration tab, enter the following values:

   • Issuer or Entity ID – Enter the SP entity ID from Parallels console.

   • Sign in URL - Enter Logon URL from Parallels console.

   • NameID Format - Select "Email Address" from the dropdown menu.

   • Name Identifier - Select "Email" from the dropdown menu.

   • Assertion Consumer Service (ACS) URL -Enter Reply URL from Parallels console.

   • Single Logout URL -Enter Logout URL from Parallels console.

   • Algorithm - RSA-SHA256

   • Click the Add New Attribute Assertion button and enter the below information:

     Friendly Name	Name	Value	Name Format
     Email	emailaddress	mail	Unspecified

   • Check the Sign Message box.

   

5. Click Save.

Test Your Setup

1. Open a browser and go to the Parallels RAS gateway login page, e.g. https://parallels.org-name.com/RASHTML5Gateway/

2. You will be redirected to the Acceptto’s SSO page.

   

3. After successful authentication, you’ll see Acceptto’s MFA options. Select your desired method.

   

4. After approving the authentication attempt, you will be redirected to your Parallels RAS portal.

   

Support

If you require assistance, please email us at support@acceptto.com

Sales

Want to learn more about our MFA solutions? Contact our Professional Services for a Demo today.

Disclaimer

All product names, trademarks, and registered trademarks are the property of their respective owners.

All company, product, and service names used in this document are for identification purposes only. The use of these names, trademarks, and brands do not constitute an endorsement by the Acceptto Corporation.